The Study Aid transformed my study habits and helped me achieve my academic goals effectively.
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Exceptional support and guidance from the tutors made my exam preparation much easier and more effective.
Sarah T.
★★★★★
★★★★★
Returns and Refunds Policy for Study Aid Services*
We strive to provide the highest quality study aid services, including assignment help, exam preparation, and course assistance. However, if you are not satisfied with the service provided, you are entitled to request a refund within 3 days of receiving the completed work.
Refund Eligibility:
- Service Dissatisfaction: If you believe that the assignment or service provided does not meet the agreed-upon requirements or is of unsatisfactory quality, you may be eligible for a refund.
- Request within 3 Days: Refund requests must be made within 3 days from the date you received the final deliverable or completed service.
How to Request a Refund:
To request a refund, please inform us of your decision by sending a clear statement via email to info@thestudyaid.com. In your email, please include:
1. Your full name and order number.
2. A detailed description of the issue with the assignment or service provided.
3. Any supporting documents or evidence, such as the original requirements or feedback from an instructor.
Refund Process:
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 7 days. If approved, we will process the refund to your original method of payment within 14 days of the approval.
Conditions for Refund:
- Original Specifications: The refund request must be based on the original assignment requirements provided by you at the time of order.
- Quality Assessment: We reserve the right to assess the quality of the work against the requirements provided before making a refund decision.
- Edits and Revisions: If edits or revisions were offered and not accepted, this may affect your eligibility for a refund.
Non-Refundable Cases:
- Changes in Requirements: If the request for a refund is based on changes in assignment requirements after the service was provided, the refund may not be granted.
- Time-Sensitive Services: Refunds may not be available for time-sensitive services if the service was delivered as agreed within the required timeframe.
- Lack of Evidence: Refund requests without supporting documentation or clear reasoning related to the quality of the service may not be considered.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at info@thestudyaid.com. We are committed to ensuring your satisfaction and will work with you to address any concerns.
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